• Access to operator services – there is no charge from Tidewater Telecom, Inc. for the ability to call Directory Assistance, however, the call will involve a Directory Assistance charge, the amount of which depends on the area called and the rates of the company whose operator provided the assistance.

• Access to long distance carriers – there is no charge from Tidewater Telecom, Inc. for the ability to place and receive calls through long distance carriers that offer service through our network, however, the call may involve a charge from the long distance carrier depending on the type of call.

• Tidewater Telecom, Inc. through its affiliate Lincolnville Communications, Inc., offers interstate long distance calls at a rate of 8 cents per minute for direct dialed calls to the contiguous 47 states with no additional monthly charges. Tidewater Telecom, Inc. offers calls within the State of Maine at the rate of 8 cents per minute for direct dialed calls with no additional monthly charges.

• Toll limitation services – currently there is a $2.00 per month charge for toll blocking service from Tidewater Telecom, Inc. Tidewater Telecom, Inc. and other local exchange telephone companies have not yet developed the technology to establish real time dollar limits on long distance calling as envisioned by the Telecommunications Act of 1966.

These services are available to all customers who become subscribers of Tidewater Telecom Inc.’s service. The cost associated with each service is reflected each month on the regular telephone bill, along with other charges for services provided by Tidewater Telecom, Inc. Other services not listed above are available from Tidewater Telecom, Inc. by contacting our Business Office at 207-563-9911, 7:30 a.m. – 4:00 p.m. Monday through Friday. If calling from Union, please call 207-785-9911.